There is no commitment in terms of timeframe unless otherwise stated. We’ll give you a quote for a specific campaign and that will have a timeframe associated with it. If you’re looking to work with us long-term we can make you an offer that reflects that, and in that case there would be a commitment.
Since this is a service there are no refunds. However we understand sometimes campaigns have to pivot and you may need to reduce your ad spend dramatically or stop work early. We’ll treat those situations on a case-by-case basis and may offer a partial refund depending on the situation.